Services

At Chuangfeng, we provide a full range of technical support to ensure that your paper straw machines and paper tube machines operate properly and achieve optimal performance.

• Machine installation and debugging: Our technical team will provide you with detailed installation and debugging guides to ensure that your machine can be installed correctly and run smoothly.

• Operation training: We provide comprehensive operation training so that your operators can master the operation methods and maintenance skills of the machine.

• Fault diagnosis and repair: If there are any problems with your machine, our technical team will respond quickly to provide you with fault diagnosis and repair services to ensure that the machine can return to normal operation as soon as possible.

• Parts replacement: We provide a full range of parts replacement services. Whether it is routine maintenance replacement or parts that need to be replaced due to failure, we can provide you with high-quality parts and replacement services.

• Technology upgrades: With the continuous development of technology, we will regularly carry out technical upgrades for your machines to ensure that your machines always remain at the forefront of the industry.

At Chuangfeng, we are committed to providing you with the highest quality technical support services to keep your machines in top condition. No matter what issues you encounter, our technical team is here to help.

At Chuangfeng, we understand the importance of after-sales service to customer satisfaction. Therefore, we provide comprehensive after-sales service to ensure that your paper tube machine and paper straw machine are always running optimally.

• 24/7 Customer Support: Our customer service team is available around the clock, no matter what questions you encounter, we will answer you promptly.

• Quick response: Once there is a problem with your machine, our technical team will respond to your problem and provide a solution in the shortest possible time.

• Repair and replacement: We provide comprehensive repair and replacement services. Whether it is routine maintenance of the paper core machine or parts that need to be replaced due to failure, we can provide you with high-quality services.

• Regular maintenance: To ensure that your machine is always running at its best, we offer regular maintenance services to provide a comprehensive inspection and maintenance of your machine.

• Technology upgrades: With the continuous development of technology, we will regularly carry out technical upgrades for your machines to ensure that your machines always remain at the forefront of the industry.

At Chuangfeng, we are committed to providing you with the highest quality after-sales service to keep your machine in top condition. Our goal is to ensure that your machines are always able to provide you with the highest efficiency and highest quality production services.

At Chuangfeng, we have extremely high confidence in our paper tube machines and paper straw machines. To give you peace of mind, we offer a comprehensive warranty policy.

• Warranty period: We provide a one-year warranty for all paper tube machines and paper straw machines. Within this year, if your machine has any non-human-caused failure, we will repair or replace it for you free of charge.

• Parts Warranty: All parts we offer come with a one-year warranty. During the warranty period, if there are any quality problems with the parts, we will replace them for you free of charge.

• Technical support: During the warranty period, we will provide free technical support. No matter what issues you encounter, our technical team is here to help.

• Warranty service: During the warranty period, we will provide free maintenance services. If your machine needs repair, we will arrange it for you as soon as possible.

At Chuangfeng, our goal is to have your paper tube machine always deliver the highest efficiency and highest quality production services. Our warranty policy is our commitment to you that we will always provide you with the highest quality products and services.

At Chuangfeng, we are committed to ensuring that your paper tube machines and paper straw machine reach you safely and on time. Below is our shipping information:

• Shipping methods: We offer a variety of shipping methods for you to choose from, including sea, air and land transportation. We will recommend the most suitable shipping method for you based on your needs and the urgency of your order.

• Packaging: In order to ensure the safety of the machine during transportation, we will strictly package each machine. We use sturdy wooden boxes for packaging, filled with shock-proof materials inside to ensure that the machine will not be damaged during transportation.

• Shipping Time: Shipping time will vary based on your chosen shipping method and destination. Once your order ships, we will provide detailed shipping information, including estimated arrival time.

• Shipping costs: Shipping costs will vary based on the shipping method you choose, your destination, and the weight of your order. We will provide detailed shipping information when you place your order.

• Tracking: Once your order ships, we will provide a tracking number so you can check the status of your order at any time.

At Chuangfeng, our goal is to make your shopping experience as smooth as possible. If you have any questions about shipping, our customer service team is here to help.